Uchida Acupuncture

Verifying Your Acupuncture Benefits

If this is your first time seeking acupuncture care, we wish you to know that even though your insurance may offer acupuncture, your particular plan may or may not carry acupuncture benefits. While we will make due effort to verify your acupuncture benefits, DO NOT RELY UPON US TO INFORM YOU OF YOUR BENEFITS. Please understand that we can only be responsible for billing your insurance company in a timely manner. It is ultimately your responsibility to know your benefits, and you are responsible for your medical charges regardless of whether your insurance covers acupuncture therapy or not.

Here are a few tips on how you can verify your acupuncture benefits:

Phone your insurance company

Call the Customer Service number printed on your insurance card. You will need to speak with a live person, since the automated voice systems will usually not have information concerning acupuncture benefits. Ask the following questions:

MMDo I have acupuncture benefits?
MMDo I have a yearly deductible? If so, how much has been met?
MMHow many visits am I allowed per year? How many have been used so far?
MMWhat is my co-pay or co-insurance?
MMAre there any restrictions in terms of conditions treated?

Log in to your insurance company's website

Register at the website with a username and password, then follow the instructions to access your benefits information.

MMBlue Cross of CA: http://www.anthem.com
MMBlue Shield of CA: https://www.blueshieldca.com
MMUnited Healthcare: http://www.myuhc.com
MMHealthnet: https://www.healthnet.com
MMAetna: http://www.member.aetna.com
MMCigna: http://www.my.cigna.com

Inquire with the HR department at your place of employment

There should be a handbook that lists the eligibility and benefits information for all the insurance plans offered by your company.